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• •Users often mention the omnichannel inbox as a major benefit, allowing them to manage all customer interactions from one place.
• •Common feedback is that the AI agent (Hugo) effectively handles routine inquiries, freeing up human agents for more complex issues.
• •Users appreciate the ability to build custom AI workflows to automate various support tasks.
• •Many users find the knowledge base integration helpful for providing self-service support options to customers.

القيود

• •Users often mention that the AI agent's performance can vary depending on the complexity of the inquiry.
• •Common feedback is that the pricing can be a barrier for smaller businesses or startups.
• •Some users have reported occasional delays in customer support response times.
• •Users sometimes find the initial setup and configuration process to be somewhat complex.

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• •Users often mention the significant time savings achieved through automated contract creation, especially for standard transactions.
• •Common feedback is that the voice command feature streamlines the process, allowing agents to generate contracts hands-free during property visits.
• •Many users appreciate the customizable templates, which provide a solid foundation while allowing for necessary adjustments.
• •Users report that the integration with popular CRM systems simplifies data management and reduces manual entry errors.

القيود

• •Users often mention that the AI struggles with highly complex or unusual contract scenarios, requiring manual intervention and adjustments.
• •Common feedback is that the platform's accuracy depends heavily on the quality of the initial voice input, with misinterpretations leading to errors.
• •Some users have reported limitations in the customization options for certain templates, restricting their ability to tailor contracts to specific client needs.
• •Users have noted that the platform's performance can be slow during peak hours, leading to delays in contract generation.

• AI Agent (Hugo): Automate customer support with an AI agent that can answer common questions, resolve issues, and escalate complex inquiries to human agents. This reduces response times and improves customer satisfaction.
• Omnichannel Inbox: Manage all customer conversations from various channels (e.g., live chat, email, social media) in one unified inbox. This ensures no message is missed and provides a seamless customer experience.
• AI Workflow Builder: Create custom AI workflows to automate repetitive tasks, such as lead qualification, appointment scheduling, and order processing. This frees up human agents to focus on more complex and strategic tasks.
• Knowledge Base Integration: Integrate your knowledge base with the AI agent to provide customers with self-service support options. This reduces the workload on human agents and empowers customers to find answers to their questions quickly.
• Real-time Translation: Communicate with customers in their preferred language with real-time translation capabilities. This breaks down language barriers and expands your reach to a global audience.
• Customer Segmentation: Segment customers based on their behavior, demographics, and other attributes to personalize their support experience. This allows you to tailor your messaging and offer targeted solutions.

• إنشاء العقود المدعوم بالذكاء الاصطناعي: قم بإنشاء عقود عقارية على الفور باستخدام الذكاء الاصطناعي. ما عليك سوى وصف الشروط، وسيقوم الذكاء الاصطناعي بإنشاء عرض معتمد من قبل المجلس، مما يوفر الوقت ويقلل الأخطاء.
• واجهة الأوامر الصوتية: قم بإنشاء العقود بدون استخدام اليدين باستخدام الأوامر الصوتية. تعمل هذه الميزة على تحسين الكفاءة وتسمح للوكلاء بالتركيز على تفاعلات العملاء.
• قوالب قابلة للتخصيص: الوصول إلى مكتبة من قوالب العقود القابلة للتخصيص. قم بتخصيص كل عقد لتلبية احتياجات محددة وضمان الامتثال للوائح المحلية.
• تكامل سلس: قم بدمج INKD.AI مع أنظمة إدارة علاقات العملاء (CRM) وأنظمة MLS الحالية. قم بتبسيط سير العمل والحفاظ على تناسق البيانات عبر الأنظمة الأساسية.
• التعاون في الوقت الفعلي: تعاون مع العملاء والزملاء في الوقت الفعلي. قم بمراجعة العقود والموافقة عليها معًا، مما يضمن أن يكون الجميع على نفس الصفحة.
• فحوصات الامتثال الآلية: تأكد من أن العقود تفي بالمتطلبات التنظيمية من خلال فحوصات الامتثال الآلية. قلل من خطر الأخطاء والمشكلات القانونية.
• إدارة المستندات الآمنة: قم بتخزين العقود وإدارتها بشكل آمن في السحابة. يمكنك الوصول إلى المستندات من أي مكان والحفاظ على التحكم في الإصدار.